5minutestolive.com really fucking sucks. 5minutestolive.com has the worst customer service ever, virtually non-existent.
I tried to order
The Gimme Gimme Octopus video talked about in this post from
5minutestolive.com about three weeks ago. I still haven't received it after numerous e-mails and phone calls. I called after two weeks and the phone had been disconnected, and all of a sudden there was a new number listed on their site. I had to threated to cancel the charge when I finally got a hasty response promising to actually SEND the video and give me a tracking number. I never did get a tracking number or video. It's almost been a month. Oh well. I will just call the credit card company and take their charge off of my account.
I would stay the fuck away from 5minutestolive.com. Their videos aren't worth the hassle.
From: Craig
To: 5 Minutes to Live
Date: Aug 4, 2006 11:18 AM
Subject: Re: Fwd: 5 Minutes to Live Order Receipt
It has been three weeks since I ordered this item. I still have not
received it or a confirmation number indicating shipment. I have also
not received any customer service of any kind.
I would like to cancel this order.
If you have charged my card. I would like the amount refunded.
On 8/1/06, Craig <----@----.com> wrote:
> I still have not received a confirmation of my shipment.
>
> Am I actually going to receive this item?
>
>
>
> ---------- Forwarded message ----------
> From: Craig <----@----.com>
> Date: Jul 31, 2006 10:23 AM
> Subject: Re: Fwd: 5 Minutes to Live Order Receipt
> To: 5 Minutes to Live
>
>
> I still have not received a tracking number in regards to this order.
> I have no idea if it has been sent or not.
>
> Is this being overnighted to me?
>
> Please advise as to the status of this order.
>
> Craig
>
>
> On 7/28/06, Craig <----@----.com> wrote:
> > I am astounded that not only are you just getting back to me, but you
> > have not even sent my order yet!
> >
> > I am expecting you to overnight this to me at your own expense and
> > also to send me the tracking number as soon as it ships. I would like
> > to have this in hand on Monday. At the latest Tuesday.
> >
> > I will need the tracking number as soon as possible.
> >
> > Craig
> >
> > On 7/28/06, 5 Minutes to Live wrote:
> > > Hello,
> > >
> > > I am very sorry for the late response. We have just completed a move of our
> > > office that took longer than expected.
> > >
> > > Your order is going out today via UPS. I will email you the tracking number as
> > > soon as the batch has gong out.
> > >
> > > Thanks,
> > > Sam McAbee
> > >
> > >
> > > > If someone does not respond to me by e-mail or by phone in 24 hours
> > > > with an explanation of my order, I will call my credit card company
> > > > and cancel this charge.
> > > >
> > > > I tried a phone number that has been disconnected and I see that there
> > > > is a "new" number posted on your site.
> > > >
> > > > No one has responded to my e-mails or phone calls.
> > > >
> > > > I will also let everyone that I know that your site is a scam
> > > >
> > > > Best regards,
> > > >
> > > > Craig
> > > >
> > > > ---------- Forwarded message ----------
> > > > From: Craig <----@----.com>
> > > > Date: Jul 24, 2006 1:14 PM
> > > > Subject: Fwd: 5 Minutes to Live Order Receipt
> > > > To: contact@5minutestolive.com
> > > >
> > > >
> > > > Hello,
> > > >
> > > > I have not yet received the order listed below.
> > > >
> > > > Can you please send the tracking number?
> > > >
> > > > Thanks,
> > > >
> > > > Craig
> > > >
> > > > ---------- Forwarded message ----------
> > > > From: contact@5minutestolive.com
> > > > Date: Jul 12, 2006 1:42 PM
> > > > Subject: 5 Minutes to Live Order Receipt
> > > > To: ----@----.com
> > > >
> > > >
> > > > Thank you for your order.
> > > >
> > > > ========== GENERAL INFORMATION ==========
> > > > Company Name: 5 Minutes to Live
> > > > Date/Time: 7/12/2006
> > > >
> > > > ========== ORDER INFORMATION ==========
> > > > Payment Method: ----
> > > > Order: OnlineOrder
> > > >
> > > > Item Name: Gimme Gimme Octopus
> > > > Unit Price: $14.99
> > > > Quantity: 1
> > > > Ship Method: Standard Delivery
> > > >
> > > > Standard Delivery: $6.00
> > > > Grand Total: $20.99
> > > >
> > > > ========== SHIPPING INFORMATION ==========
> > > > Full Name: Craig ----
> > > > Day Phone: (---) --------
> > > > Email: ----@----.com
> > > > Address: