I placed my order on Oct 15th. When I did not receive it, after 8 days, I called and spoke with someone who said it can take up to 10 days to ship from England. England? Why does your site mislead people into thinking you are based out of Miami? The e-mail I received also said orders ship out in 3-4 days. So I waited another week, and when I still did not receive my order, I called your toll free # and left a message for someone to get back to me. Well, I'm not surprised that I did not receive a call back or my shipment since you all are obviously in the business of deceiving people. I would like a refund for services not rendered and I will be reporting you as well as spreading the word to beware of your operation.

Thanks for nothing, and while I don't expect a reply, a refund would be appreciated.

Emily Kaorejgos